When a customer adds a new Listing or starts a new Advertising campaign to a listing he/she/business already owns:

  1. No refund available to online transactions for both Advertising campaigns and new Listing submissions
  2. 50% refund available for bank transfers if notified within 1 business day. Only for Listing campaigns(New listing submissions only)
  3. 80% refund available for onsite(payments made to an authorized autodoc.lk agent directly within the customer location premises) payments if notified within 10minutes of the purchase time.  Only for Listing campaigns(New listing submissions only)
  4. No refund for any other payment options
  5. No refund for any other payments made other than the ones mentioned above(Advertising campaigns and new Listing submissions)